Ben Cooper

Ben is a Senior Advisor and Principal Consultant with over 19 years of experience leading large and complex digital transformations. His tenure has been marked by spearheading reforms and program management initiatives within the Department of Employment and Workplace Relations and the Department of Health and Aged Care. Ben’s leadership in these roles has had a profound impact on driving innovation, improving government services, and optimising technology investments.  

In his capacity as a Business Design Lead for the Aged Care Reform program at the Department of Health, Ben demonstrated a strong commitment to enhancing service capabilities within the digital landscape of aged care. Through comprehensive process reviews, stakeholder engagement, and the application of business architecture frameworks like TOGAF, he significantly improved efficiency and user experiences. His work from 2012 to 2021 played a pivotal role in transforming aged care services and enhancing the quality of care and health outcomes in the sector.