Juliet Fallace – Principal Consultant

Summary

Juliet is an experienced Enterprise Agile Coach, Program and Project Manager, offering over 20 years combined experience in the private and public sector.

Juliet is a Certified Scrum Master and Certified Practicing Project Director. After successfully leading the Australian Bureau of Statistics through an Australia wide Agile transformation program, Juliet is eager to share her expertise and passion for Agile to help teams and organisations take a pragmatic and commercial approach to successfully adopt the principles and framework. Juliet understands every organisation is unique and will work with you to set clear objectives and an approach, to ensure our engagement is meaningful and targeted. Juliet can hit the ground running and has the aptitude and stamina to acquire new organisational knowledge to help shape the engagement. Juliet is comfortable working in ambiguous and challenging environments and is committed to helping customers build effective and high performing teams through Agile.

For the past 3 years Juliet has been the ABS’ Agile Transformation Capability Lead. This role has seen Juliet lead organisational transformation through the adoption of Agile principles, practices and techniques. Juliet gained executive support and engaged with business divisions to develop a fit for purpose strategy, coaching teams across the enterprise to adopt Agile practices. Juliet setup IT teams and several non-IT business teams to adopt Agile practices to deliver value and achieve their goals in an environment that had tight budget constraints and market demand. Setting the Agile approaches that were adopted as part of the Australian Marriage Survey Program is a demonstration of how successful the ABS was in achieving a $40m saving from a $120m budget and delivering tangible results within 99 days.

Juliet brings strong technical and business expertise along with optimistic leadership. Juliet has the ability to develop, lead and work across all levels. Juliet’s style is open, people oriented and results focused, offering excellent people and customer management experience to actively drive performance and delivery. Juliet has shaped and delivered several transformation programs, developing high performing teams in areas such as; enterprise adoption of Agile methodologies, business analysis, information management, online communication management, program delivery, issues and risk management, budget and resource management. Creating an environment and culture which empowers, nurtures, coaches and mentors people have seen staff and teams Juliet leads to become self-organising, enjoy work, stay motivated, continually improve and learn to deliver value and satisfaction to the customer ultimately becoming a high performing team.

 

  • Professional Scrum Master certification, 2018
  • Agile Australia – Member and active conference speaker – 2017/2018
  • Women in Leadership (6 month program), 2017
  • Agile Fundamentals, 2016
  • Certified Practicing Project Director (CPPD) 2015
  • Prince 2 Practitioner 2015
  • Managing Successful Programs (MSP) 2015
  • Member of the Australian Institute of Project Management (MAIPM) 2014
  • Strategic thinking and stakeholder engagement 2014
  • Leading organisational change 2012
  • Senior Executive Program, 2012
  • Project Management Centre of Excellence 2010-2011

Chalfont Consulting

Principal Consultant – Agile Delivery Practice (September 2018 – Current) 

Juliet is responsible for leading customer engagement and consulting services to help our clients drive engagement and operational efficiency through the adoption of tailored Agile services. Services include:

  • Coaching and Mentoring
  • Strategy/Advisory
  • Project Delivery
  • Agile Training Packages
  • Maturity/Health Checks
  • Road Maps

Australian Bureau of Statistics 

Director – Agile Capability Lead / Business Analysis Capability Lead / ICT Workforce Planning Lead (December 2015 – September 2018)

Achievements include:

  • Lead the strategy and adoption of Agile practices across the ABS
  • Lead and coach Agile adoption within the Australian Marriage Survey program
  • Program planning and strategy to deliver the Census 2021 program using an Agile framework
  • Develop tailored Agile training programs, roadmaps, tools and playbooks to assist teams to sprint plan and estimate
  • Building partnership and engagement models leading organisational culture and change to help drive the Agile agenda at the Enterprise level
  • Embedding Agile roles as part of future enterprise level workforce strategies
  • Embedding Agile practices within enterprise cultural change strategies
  • Implementation of an issues management framework to categorise, manage, coordinate and respond to issues arising from program operations
  • Establishment of strong working relationships across the program leading to developing issue management
  • Adoption of Agile practices to manage the process for handling issues as they arose
  • Assess business readiness and analysis of program transformation artefacts ahead of implementation
  • Continual awareness and improvements to adoption of Agile methodologies across ABS
  • Re-alignment of the team structure to support the transformation program agenda
  • Establishment of working relationships with transformation project managers to enable improved resource
  • Implementation of a governance framework to ensure business analysis artefacts are signed off

Australian Bureau of Statistics 

Director – ICT Program Office, Agile and Continuous Delivery, Technology Capability Branch (July 2015 – September 2015)

Achievements include:

  • Recognition by Independent Assurer (KPMG) as best practice for Agile project management practices, key artefacts and approaches taken to drive ICT planning activities resulted in recommendations made for the Transformation
  • Program Office to adopt these practices
  • Strong alignment and relationships established to drive the Transformation program
  • Agile strategy developed, socialised and implemented
  • Key artefacts developed (ICT program plan, resource profile, risk plans, reporting dashboards)
  • Developed project management framework to build organisation capability
  • Developed project management capability across the ICT work program.

Australian Bureau of Statistics

A/G (Senior Executive) – Data Standard Methods Branch (June 2015 – July 2015)

Achievements include:

  • Disbanding the branch due to organisational restructure. All staff kept informed during the change process, what it meant for them, expectation setting, availability to answer questions timely
  • All staff were placed into new roles within the short time frame (1 month) for commencement 1 July 2015
  • Senior Executive satisfied that the business functions transitioned as expected and with ease
  • Developed project management framework to build organisation capability.

Australian Bureau of Statistics 

Director – Data Management, Data Standards Methods Branch (January 2014 – June 2015) 

Achievements include:

  • Strong alignment and relationship of the SMTP with IIB work program;  SMTP governance paper to the board setting out directions and proposed framework
  • Presentations to organisation on SMTP (ABS 2017 seminar series, MDMD Week)
  • Strong engagement activities with MDMD, EESG, PLASS and ABS2017 relating to SMTP
  • Identification of significant complexity of the work to map real statistical content to GSIM/MRR/MAE – and change program priorities to reflect this
  • Capability built in people within the ABSIW operations team to better position the team to support the organisational data management business
  • Developed project management framework to build organisation capability

Australian Bureau of Statistics

Director – Data Management, Data Standards Methods Branch & A/G (Senior Executive) – Data Standards Methods Branch (November 2012 – December 2013) 

Achievements include:

  • Organisational agreement of the Statistical Metadata Transformation strategic program plan and key deliverables for longer term organisational transformation
  • Branch business plan formulated demonstrating alignment to Corporate/Divisional goals, all staff provided opportunity to understand branch directions
  • In-posting Data Collection Methodology staff to another business area in response to Statistical Clearing House breaches
  • Formulation of MDMD People plan
  • Recruit right people with right skills to deliver the business outcomes
  • Developed project management framework to build organisation capability.

Australian Bureau of Statistics 

Director – Information Infrastructure Branch (May 2012 – November 2012) 

Achievements include:

  • Delivery of program roadmap demonstrating dependencies of projects across the organisation working towards transforming the ABS business
  • Coordinate the development of artefacts that support the re-engineered business processes (metadata standards, principles, business models)
  • Continued to develop project management capability across the ABS.

Australian Bureau of Statistics

Director – Web Team (April 2010 – May 2012) 

Achievements include:

  • Managed statistical releases to the ABS Website every day with no major release incidents
  • Work with business partners to ensure all major advertised release dates were met
  • Delivered ABS 1st dynamic publication – Measures of Australia’s Progress Year Book released on time and on budget
  • Built capability across ABS on project management
  • Built capability for publishing staff to support the business
  • Developed project management framework to build organisation capability.

 

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